A background check will be done on the transaction for verification.

The help desk will take your request for a refund and forward it to the FCA US Locksmith Department.

How do I get a refund if the code is wrong or does not work?.

A subscription to TechAuthority Online can be obtained at.

Where can I obtain Service Information or Flash that may be required?.

(See “what do I need to buy a Key Code”).

Your request can only be rejected if you do not meet the necessary qualifications.

Can my request be rejected by the NASTF or NICB?.

No, each transaction is recorded by the National Insurance Crime Bureau (NICB) and needs to be processed and paid for individually.

Can I buy a subscription for this service to obtain multiple codes?.

Your credit card statement will also be valid as a receipt for this transaction. You can print this confirmation screen as a receipt.

Yes, the key codes will be displayed once the transaction has been complete.

Will I receive verification of my key code (except Chrysler Crossfire, Dodge Sprinter, FIAT® Brand vehicles, and ALFA ROMEO Brand vehicles) purchase?.

All key FOBs must be ordered through the Mopar Estore.

What is the cost of a Key Code and Vehicle PIN or Auth Pin?.

Normal business hours are Monday-Friday 8AM to 5PM EST.

Customer Service will respond via email or phone within 1 business day.

Fill in the required information and click “Submit”.

Click on the “For Support with Key Codes, Contact Us Here” link.

Valid credit card with the billing address, card number, CVV number, and expiration date.

The vehicle license plate number and state.

Verify that the registration matches the subject vehicle.

Verify that the code is for the registered owner of the vehicle or his or her authorized agent is the requestor.

They will provide you with an ID number and password.

Be registered with the National Automotive Service Task Force (NASTF).

Chrysler vin to pin